Ice Dam Removal That Won't Damage Your Roof
We steam ice dams off your roof safely. No hammers, no chipping, no cracked shingles, and no voided warranty. Serving Chardon and Geauga County, one of the snowiest corners of Ohio.
The problem with how most companies remove ice
When ice builds up at your eaves, the fastest thing a crew can reach for is a hammer, a pick, or an axe. It looks like it works. The ice comes off. The damage it leaves behind is the part you do not see until spring.
Chipping and pounding at frozen ice on a roof cracks shingles, loosens flashing, and dents or pulls gutters away from the fascia. Worse, most shingle manufacturers consider that kind of impact damage a reason to void your warranty. You end up paying twice, once to get the ice off and again to repair everything that got broken getting it off.
There is a safer way, and it is the only method we use.
Placeholder image, to be replaced with client photos.
Placeholder image, to be replaced with client photos.
How steam ice removal works
We remove ice dams with a professional steamer built for exactly this job, the Arctic Steamer by American Pressure. Instead of striking the ice, it delivers a low pressure stream of steam at roughly 290 degrees that melts the ice cleanly away.
Because the heat does the work, nothing hard ever touches your roof. The steam slips under the ice, releases it from the shingles, and lets it slide off. It keeps working well below freezing, so we can clear a dam in the middle of a cold snap when you actually need it. There is far less runoff than blasting it with hot water, which means less mess and a faster job.
The result is a clear roofline and shingles, flashing, and gutters that are exactly as sound as they were before the ice arrived.
Steam protects the roof you already paid for
Every benefit of steam comes back to one thing: getting the ice off without trading it for a new repair bill.
Protects your warranty
No impact tools means no shingle cracks and no manufacturer warranty getting voided over an ice job.
Saves your gutters
Steam frees ice from gutters and downspouts without the prying and denting that hand tools cause.
Faster, cleaner work
Hot steam clears dams quickly with less water runoff, so we are on and off your roof sooner.
Works below freezing
The method stays effective in deep cold, which is exactly when an ice dam is doing its damage.
Fewer callbacks
A clean release the first time means fewer repeat trips and no surprise damage to fix later.
Protects your home inside
Clearing the dam stops the meltwater that backs up under shingles and leaks into ceilings and walls.
The ice is cheap to remove. The damage is not.
An ice dam does not stay on the roof. It forces meltwater back up under your shingles, and from there it finds a way inside.
Left alone, a single ice dam can lead to:
- Interior leaks that stain and ruin ceilings and drywall
- Soaked insulation that loses its R value and stops protecting you
- Mold and rot in the attic and wall cavities where water sits
- Torn off gutters pulled down by the sheer weight of the ice
Any one of those repairs costs far more than getting the ice off cleanly and early. That is the real math on an ice dam. Removing it is a small, predictable cost. Ignoring it is an open-ended one.
We keep our ice dam removal priced fairly for the Northeast Ohio market, without the premium the out of town specialists charge. Reach out and we will give you a fast, honest quote for your specific roof so you know exactly what it takes to clear it.
We fix the cause, not just the ice
A lot of ice dam crews melt the ice and drive away, which means you are calling them again after the next storm. We are a full service roofing and exterior contractor, so we can look at why the dam formed in the first place and help you stop it from coming back.
Ice dams are usually a sign of heat escaping into the attic, poor ventilation, thin insulation, or drainage that is not carrying water away from the roofline. Once your emergency is handled, we can address the roof itself through our roofing services, tighten up how water leaves the roof with our gutter services, and flag any ventilation or insulation issues feeding the problem.
It is the difference between clearing one dam and actually getting ahead of them.
- Roof and flashing repairWe fix the leak points a dam exposes, not just the ice on top of them.
- Gutter and downspout helpClear, well pitched gutters give meltwater somewhere to go.
- Ventilation and insulation reviewWe point out the attic issues that let heat build the dam.
Placeholder image, to be replaced with client photos.
Serving Geauga County and Northeast Ohio
Chardon sits on a ridge that catches lake-effect snow bands rolling off Lake Erie, which is why this county banks well over a hundred inches in a normal winter and ranks among the snowiest spots in Ohio. All that snow, combined with our freeze and thaw swings, is a recipe for ice dams that most of the state never has to think about.
We live and work in this snowbelt, so we know how these roofs behave when the temperature drops. We remove ice dams for homeowners in Chardon, Chesterland, Novelty, Bainbridge, and the surrounding communities. You can see the full list of places we cover on our service areas page.
When a big system moves through and the ice hits, being local means we can get to you quickly instead of driving in from another part of the state.
Get emergency help fast
Ice dams do not wait for business hours, and neither do we. When water is coming through your ceiling, the priority is getting it stopped before it does more damage.
Reach out now
Send us a request the moment you spot ice backing up or water coming in. Every hour counts.
After hours, covered
Contact us anytime. Our system captures your request around the clock and alerts our team.
Fast callback
We follow up quickly with a plan to steam the dam off and stop the water at the source.
Ice dam removal FAQ
What is an ice dam and why is it dangerous?
An ice dam is a ridge of ice that forms at the edge of your roof. Heat escaping into the attic melts snow higher up, the water runs down and refreezes at the cold eaves, and the ridge grows until it traps meltwater behind it. That trapped water has nowhere to drain, so it backs up under your shingles and leaks into the ceilings, walls, and insulation below. It is dangerous because the real damage happens inside the house, often before you notice anything on the roof.
Does steam removal damage my shingles?
No. Steam removal is the method designed specifically to avoid that. There are no hammers, picks, or axes involved, so nothing hard ever strikes your roof. The steam simply melts the ice and releases it from the shingles, which is why it protects your gutters and keeps your manufacturer warranty intact.
How fast can you come out when my roof is leaking?
Ice dam removal is an emergency service for us, so an active leak moves to the front of the line. Reach out as soon as you see water coming in, day or night. Our system captures your request after hours and alerts our team, and we follow up quickly to get a crew scheduled and steam the dam off.
Will my insurance cover ice dam damage?
Many homeowner policies cover interior water damage caused by an ice dam, though coverage varies by policy and insurer. We can document the damage and walk you through what we find so you have what you need to file. Check your specific policy for the details, and we are glad to help you understand what happened to your roof.
Do you remove ice from gutters too?
Yes. Ice loves to build up in gutters and downspouts, and steam is the safe way to clear it without prying or denting the metal. Since we are a full service exterior contractor, we can also look at whether your gutters are draining properly and help correct any issues that are feeding the ice dams.
Clear the ice before it costs you
Whether you have an active leak or you want the dam handled before it gets worse, we will steam it off the safe way and check what caused it.